Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Plan document

1.1 Determine audience and purpose for the document

1.2 Determine the format and structure

1.3 Establish key points for inclusion

1.4 Identify organisational requirements

1.5 Establish method of communication

1.6 Establish means of communication

2 Draft document

2.1 Develop draft document to communicate key points

2.2 Obtain and include any additional information that is required

3 Review document

3.1 Check draft for suitability of tone for audience, purpose, format and communication style

3.2 Check draft for readability, grammar, spelling, and sentence and paragraph construction

3.3 Check draft for sequencing and structure

3.4 Check draft to ensure it meets organisational requirements

3.5 Ensure draft is proofread, where appropriate, by supervisor or colleague

4 Write final document

4.1 Make and proofread necessary changes

4.2 Ensure document is sent to intended recipient

4.3 File copy of document in accordance with organisational policies and procedures

Skill 

Performance 

Criteria 

Description 

Reading

1.1-1.3, 3.1-3.4, 4.1

• Recognises and interprets a variety of text to determine and confirm task requirements
• Proofreads documents checking for grammar, spelling, structure, and suitability of style and format for audience

Writing

2.1, 2.2, 3.1-3.5, 4.1

• Produces and edits basic documents, according to organisational requirements, for a given audience and purpose

Oral Communication

2.2, 3.5

• Uses listening and questioning skills to seek additional information or confirmation of task completion

Navigate the world of work

1.4, 3.4, 4.3

• Understands and complies with organisational policies and procedures

Interact with others

2.2, 3.5

• Follows accepted communication practices and protocols when seeking information or feedback from others

Get the work done

1.1-1.6, 2.1, 2.2, 3.4, 3.5, 4.1-4.3

• Takes responsibility for planning, sequencing and prioritising tasks to achieve required outcomes
• Uses the main features and functions of digital tools to complete work tasks

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBWRT301 Write simple documents

BSBWRT301A Write simple documents

Updated to meet Standards for Training Packages

Equivalent unit

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0