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Unit of competency details

BSBWOR404A - Develop work priorities (Release 1)

Summary

Usage recommendation:
Deleted
The Deleted usage recommendation was implemented on 13 June 2017 to describe training components that have no replacement. Enrolments in training components and statements of attainment or qualifications issued before 13 June 2017 are valid. For any components marked as deleted after 13 June 2017, the applicable transition/teach-out periods apply. For specific questions regarding the enrolment, delivery or issuance of a statement of attainment/qualification, please contact your training regulator.
Mapping:
MappingNotesDate
DeletedDeleted from BSB07 Business Services Training Package25/Mar/2015

Releases:
ReleaseRelease date
1 1 (this release) 05/May/2009

Training packages that include this unit

CodeSort Table listing Training packages that include this unit by the Code columnTitleSort Table listing Training packages that include this unit by the Title columnRelease
ICP10 - Printing and Graphic ArtsPrinting and Graphic Arts 1.0 
PUA00 - Public Safety Training PackagePublic Safety Training Package 8.1 
FNS10 - Financial Services Training PackageFinancial Services Training Package 1.0 
SIS10 - Sport, Fitness and Recreation Training PackageSport, Fitness and Recreation Training Package 1.2-1.3 
CPP07 - Property Services Training PackageProperty Services Training Package 7.0-15.0 
AUR05 - Automotive Industry Retail, Service and Repair Training PackageAutomotive Industry Retail, Service and Repair Training Package 3.0 
NWP07 - Water Training PackageWater Training Package 2.0 
PSP04 - Public Sector Training PackagePublic Sector Training Package 4.1 
RII09 - Resources and Infrastructure Industry Training PackageResources and Infrastructure Industry Training Package 2.0 
DEF12 - Defence Training PackageDefence Training Package 1.0-2.0 
CUE03 - Entertainment Training PackageEntertainment Training Package 3.1-3.2 
FDF10 - Food ProcessingFood Processing 1.0 
SIR07 - Retail Services Training PackageRetail Services Training Package 1.3 

Qualifications that include this unit

CodeSort Table listing Qualifications that include this unit by the Code columnTitleSort Table listing Qualifications that include this unit by the Title columnUsage RecommendationRelease
ICP40710 - Certificate IV in Printing and Graphic Arts (Process Leadership)Certificate IV in Printing and Graphic Arts (Process Leadership)Deleted
AUR50105 - Diploma of Automotive ManagementDiploma of Automotive ManagementSuperseded
FDF40210 - Certificate IV in Pharmaceutical ManufacturingCertificate IV in Pharmaceutical ManufacturingSuperseded
AUR40105 - Certificate IV in Automotive ManagementCertificate IV in Automotive ManagementSuperseded
ICP40610 - Certificate IV in Printing and Graphic Arts (Management/Sales)Certificate IV in Printing and Graphic Arts (Management/Sales)Deleted
CUE40403 - Certificate IV in Venues and Events (Customer Service)Certificate IV in Venues and Events (Customer Service)Superseded1-2 
SIS40410 - Certificate IV in Sport and RecreationCertificate IV in Sport and RecreationSuperseded1-2 
ICP40510 - Certificate IV in Printing and Graphic Arts (Mail House)Certificate IV in Printing and Graphic Arts (Mail House)Superseded
PUA41910 - Certificate IV in Public Safety (Explosive Ordnance Manufacture)Certificate IV in Public Safety (Explosive Ordnance Manufacture)Superseded
FDF40110 - Certificate IV in Food ProcessingCertificate IV in Food ProcessingSuperseded
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Accredited courses that have this unit in the completion mapping

CodeSort Table listing Accredited courses that have this unit in the completion mapping by the Code columnTitleSort Table listing Accredited courses that have this unit in the completion mapping by the Title columnStatus
22013VIC - Certificate IV in Public Health Regulation (Food)Certificate IV in Public Health Regulation (Food) Non-Current
22204VIC - Certificate IV in Christian Leadership CoachingCertificate IV in Christian Leadership Coaching Non-Current
10360NAT - Certificate IV in Community MentoringCertificate IV in Community Mentoring Cancelled
30957QLD - Certificate IV in Language, Literacy & Numeracy Assessment and TrainingCertificate IV in Language, Literacy & Numeracy Assessment and Training Non-Current
30992QLD - Certificate IV in Creative Arts in Christian MinistryCertificate IV in Creative Arts in Christian Ministry Non-Current
52686WA - Certificate IV in Sound and Vibration TherapyCertificate IV in Sound and Vibration Therapy Non-Current
30772QLD - Certificate IV in Christian Ministry and TheologyCertificate IV in Christian Ministry and Theology Non-Current
22174VIC - Certificate IV in Workplace and Business CoachingCertificate IV in Workplace and Business Coaching Non-Current

Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080305 Personal Management Training  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080305 Personal Management Training  25/Jul/2008 
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Modification History

Not Applicable

Unit Descriptor

This unit describes the performance outcomes, skills and knowledge required to plan one's own work schedules, to monitor and to obtain feedback on work performance and development. It also addresses the requirement to take responsibility for one's own career planning and professional development.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

Application of the Unit

This unit applies to individuals who are required to design their own work schedules and work plans, and to establish priorities for their work. They will typically hold some responsibilities for the work of others and have some autonomy in relation to their own role.

Licensing/Regulatory Information

Not Applicable

Pre-Requisites

Not Applicable

Employability Skills Information

This unit contains employability skills.

Elements and Performance Criteria Pre-Content

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

1. Plan and complete own work schedule

1.1. Workgroup  plans are prepared to reflect consideration of resources, client needs and workgroup targets

1.2. Work objectives  and priorities are analysed and incorporated into personal schedules and responsibilities

1.3. Factors affecting the achievement of work objectives  are identified and contingencies established and incorporated into work plans

1.4. Business technology  is used efficiently and effectively to manage and monitor planning completion and scheduling of tasks

2. Monitor own work performance

2.1. Personal performance standards are identified and analysed through self-assessment and feedback from others on the achievement of work objectives

2.2. Feedback on performance  is actively sought from colleagues and clients and evaluated in context of individual and group requirements

2.3. Variations in the quality of service and products are routinely identified and reported in accordance with organisational requirements

3. Coordinate professional development

3.1. Personal knowledge and skills are assessed against organisational benchmarks to determine development needs and priorities

3.2. Opportunities for improvement and sources of learning are researched and planned in liaison with colleagues

3.3. Feedback  is used to identify and develop ways to improve competence within available opportunities

3.4. New skills are identified and professional development activities  are accessed and completed to facilitate continuous learning and career development

3.5. Records and documents relating to achievements and assessments are stored and maintained in accordance with organisational requirements

Required Skills and Knowledge

This section describes the skills and knowledge required for this unit.

Required skills 

  • learning skills to recognise and develop new and necessary skills and knowledge
  • literacy skills to understand the organisation's policies, procedures and communications, to write personal work plans and professional development plans, and to request and receive feedback about performance
  • organising skills to prioritise, manage time and meet deadlines
  • problem solving skills to develop contingency plans

Required knowledge 

  • knowledge of relevant business technology applications to schedule tasks and plan work
  • knowledge of techniques to prepare personal plans and establish priorities
  • methods to identify and prioritise personal learning needs
  • understanding of a range of professional development options
  • understanding of methods to elicit, analyse and interpret feedback
  • understanding of methods to evaluate own performance

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment 

Critical aspects for assessment and evidence required to demonstrate competency in this unit 

Evidence of the following is essential:

  • preparing and communicating own work plan
  • scheduling work objectives and tasks to support the achievement of goals
  • seeking and acting on feedback from clients and colleagues
  • reviewing own work performance against achievements through self-assessment
  • accessing learning opportunities to extend own personal work competencies
  • using business technology to monitor self development.

Context of and specific resources for assessment 

Assessment must ensure:

  • the learner and trainer should have access to appropriate documentation and resources normally used in the workplace

Method of assessment 

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

  • direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
  • observation of performance in role plays
  • observation of presentations
  • review of work and professional development plans.

Guidance information for assessment 

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

  • Other units from the Certificate IV in Frontline Management.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Workgroup plans  may include:

  • budgetary plans
  • production plans
  • reporting plans
  • sales plans
  • team and individual learning goals
  • team participation
  • work schedules

Work objectives  may include:

  • budgetary targets
  • production targets
  • reporting deadlines
  • sales targets
  • team and individual learning goals
  • team participation

Factors affecting the achievement of work objectives  may include:

  • budget constraints
  • competing work demands
  • environmental factors such as time, weather, etc
  • personnel
  • resource and materials availability
  • technology/equipment breakdowns
  • unforeseen incidents

Business technology  may include:

  • computer applications
  • computers
  • email and internet/intranet/extranet
  • facsimile machines
  • modems
  • personal schedules
  • photocopiers
  • printers
  • scanners

Feedback on performance  may include:

  • formal/informal performance appraisals
  • obtaining comments from clients
  • obtaining comments from supervisors and colleagues
  • personal, reflective behaviour strategies
  • routine organisational methods for monitoring service delivery

Professional development activities  may include:

  • career planning/development
  • coaching, mentoring and/or supervision
  • formal/informal learning programs
  • internal/external training provision
  • performance appraisals
  • personal study
  • Recognition of Prior Learning
  • work experience/exchange/opportunities
  • workplace skills assessment

Unit Sector(s)

Management and Leadership - Management