Release  

Comments  

Release 1

This version first released with BSB Business Services Training Package Version 7.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify project governance structure

1.1 Identify project scope, timeline, resources and budget

1.2 Identify stakeholders required for project governance and decision-making

1.3 Assign governance roles and responsibilities to relevant stakeholders and establish delegated authorities

1.4 Develop and communicate governance plan to relevant stakeholders

2. Develop relevant documents and apply project governance

2.1 Create a decision-making framework

2.2 Provide information on governance planning to team

2.3 Identify potential risks and develop risk management plan

2.4 Plan for any change and establish change management processes

2.5 Develop processes to manage budget and resources

2.6 Develop relevant documents related to communication, conflict management and stakeholder management

2.7 Seek approval from relevant stakeholders on all project documentation

3. Monitor project governance

3.1 Develop knowledge management systems to capture progress, insights and experiences

3.2 Track progress against established timeline and budget and confirm deadlines are being met

3.3 Communicate to organisation and project authorities on performance and issues arising from governance arrangements

4.Review project governance

4.1 Analyse and review project governance impact on achieving project objectives

4.2 Seek feedback from relevant stakeholders on project governance

4.3 Document lessons learned, identified improvements and recommendations to assist future projects

SKILL 

DESCRIPTION 

Reading

• Evaluates and critiques ideas and information from a range of sources and determines how content may be applied according to organisational requirements

Writing

• Develops plans, reports and recommendations using vocabulary, structure and conventions appropriate to text

Oral Communication

• Participates in a range of verbal exchanges using clear and detailed language to provide relevant information
• Uses active listening and questioning to confirm understanding

Self-management

• Recognises and responds to explicit and implicit organisational procedures and protocols
• Takes responsibility for high-impact decisions in complex situations

Teamwork

• Selects and uses appropriate conventions and protocols when communicating with internal and external stakeholders to seek or share information
• Collaborates with others to achieve joint outcomes, playing an active role in facilitating effective group interaction and agreement

Problem-solving

• Manages conflict in workplace through recognising contributing factors and implementing resolution strategies
• Recognises and addresses complex problems involving multiple variables

Planning and organising

• Organises time and effort around priorities and results, focusing beyond immediate tasks to consider work performance of group
• Uses experience to reflect on how variables impact decision outcomes, and to gain insights into effective decision-making in different contexts

Release  

Comments  

Release 1

This version first released with BSB Business Services Training Package Version 7.0.