Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan information and communication processes

1.1 Identify, analyse and document information requirements, with input from stakeholders, as the basis for communication planning

1.2 Develop, within delegated authority, an agreed communication management plan to support achievement of project objectives

1.3 Establish and maintain a designated project-management information system to ensure quality, validity, timeliness and integrity of information and communication

2. Implement project information and communication processes

2.1 Manage generation, gathering, storage, retrieval, analysis and dissemination of information by project staff and stakeholders

2.2 Implement, modify, monitor and control designated information-validation processes to optimise quality and accuracy of data

2.3 Implement and maintain appropriate communication networks

2.4 Identify and resolve communication and information-management system issues

3. Assess information and communication outcomes

3.1 Finalise and archive records according to agreed project information ownership and control requirements

3.2.Review project outcomes to determine effectiveness of management information and communication processes and procedures

3.3 Identify and document lessons learned and recommended improvements for application in future projects

Skill 

Performance Criteria 

Description 

Reading

1.1-1.3, 3.1, 3.2

• Interprets and analyses complex texts from a range of sources

Writing

1.1-1.3, 2.1, 2.2, 3.1, 3.3

• Develops project documents using vocabulary, structure and conventions appropriate to text

Oral Communication

1.1, 1.2

• Participates in verbal exchanges using clear language and appropriate non-verbal features
• Uses active listening and questioning to confirm understanding and agreement

Navigate the world of work

1.2

• Understands responsibilities and boundaries of own role

Interact with others

1.1, 1.2

• Actively identifies requirements of important communication exchanges, selecting appropriate channels, format and content to suit purpose and audience

Get the work done

1.1-1.3, 2.1, 2.2, 2.3, 2.4, 3.2

• Sequences and schedules complex activities, monitors implementation and manages relevant communication
• Uses problem-solving techniques to analyse and resolve issues
• Evaluates outcomes of decisions to identify opportunities for improvement
• Uses digital tools to access, organise and analyse complex data

Code and title 

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBPMG516 Manage project information and communication

BSBPMG516A Manage project information and communication

Updated to meet Standards for Training Packages

Equivalent unit

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.