Unit of competency details

BSBPMG513 - Manage project quality (Release 2)

Summary

Releases:
ReleaseStatusRelease date
2 (this release)Current 19/Jun/2015
(View details for release 1) Replaced25/Mar/2015

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes and is equivalent to BSBPMG513A - Manage project qualityUpdated to meet Standards for Training Packages 24/Mar/2015


Training packages that include this unit

Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080315 Project Management  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080315 Project Management  30/Jul/2015 
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Unit Of competency

Modification History

Release 

Comments 

Release 2

This version first released with BSB Business Services Training Package Version 1.2.

Version created to correct missing element

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Application

This unit describes the skills and knowledge required to manage quality within projects. It involves determining quality requirements, implementing quality control and assurance processes, and using review and evaluation to make quality improvements in current and future projects.

It applies to individuals responsible for managing and leading a project in an organisation, business, or as a consultant.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

Unit Sector

Management and Leadership – Project Management

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine quality requirements

1.1 Determine quality objectives and standards with input from stakeholders

1.2 Document, in a quality management plan, quality metrics for the project and product output

1.3 Select established quality management methods, techniques and tools to resolve quality issues

1.4 Distribute, discuss and support quality requirements with project team and stakeholders

1.5 Include agreed quality requirements in the project management plan, and implement as basis for performance measurement

2. Implement quality processes

2.1 Undertake quality assurance audit of project processes for compliance with agreed plans

2.2 Assess quality control of project and product output according to agreed quality specifications

2.3 Identify causes of variance to quality metrics and undertake remedial action

2.4 Maintain a quality management system to enable accurate and timely recording of quality audit data

3. Implement project quality improvements

3.1 Review processes and implement agreed changes continually throughout the project life cycle to ensure continuous quality improvement

3.2 Review project outcomes against performance requirements to determine the effectiveness of quality-management processes and procedures

3.3 Identify and document lessons learned and recommended improvements 

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill 

Performance 

Criteria 

Description 

Reading

1.1, 1.2, 2.1, 2.2, 3.1-3.3

  • Interprets, analyses and assesses textual information obtained from a range of sources and determines how content may be applied to requirements

Writing

1.2, 1.5, 2.1, 2.4, 3.3

  • Develops and documents quality requirements for project plan
  • Records results of quality audits according to organisational requirements

Oral Communication

1.1, 1.4

  • Participates in a verbal exchanges using clear language and appropriate non-verbal features to provide and seek relevant information
  • Uses active listening and questioning techniques to elicit views and opinions of others

Numeracy

1.1, 1.2, 2.2, 2.3

  • Interprets information to determine measurable objectives
  • Interprets numerical information to measure outcomes against objectives

Navigate the world of work

1.1

  • Takes responsibility for identifying and following policies, procedures and standards

Interact with others

1.1, 1.4

  • Selects and uses appropriate communication practices in a range of work contexts
  • Collaborates with others to foster shared understanding of quality requirements

Get the work done

1.3, 1.5, 2.1, 2.2-2.4, 3.1-3.3

  • Sequences and schedules complex activities, monitors actions against goals, adjusting plans and resources where necessary
  • Uses analytical skills to review and evaluate process and decide on future improvements
  • Uses digital applications to access, organise, integrate and share relevant information in effective ways

Unit Mapping Information

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBPMG513 Manage project quality

Release 2

BSBPMG513 Manage project quality

Release 1

Updated to correct missing element

Equivalent unit

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

 

Assessment requirements

Modification History

Release 

Comments 

Release 2

This version first released with BSB Business Services Training Package Version 1.2.

Version created to correct missing elements

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Performance Evidence

Evidence of the ability to:

  • work with others to decide a project's quality requirements
  • document a quality-management plan
  • implement quality control and assurance processes for a defined project using a range of tools and methodologies
  • review outcomes and recommend process improvements.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

  • explain quality management theory
  • explain relevant standards that apply in the organisation
  • describe quality assurance and control techniques, key tools and methodologies
  • describe roles and responsibilities of quality management personnel
  • explain methods for managing continuous improvement.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the management and leadership – project management field of work and include access to:

  • project documentation including quality criteria, evidence of quality monitoring and improvement practices
  • case studies or, where possible, real situations
  • Interaction with others.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

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