Unit of competency
Modification History
Release |
Comments |
Release 1 |
This version first released with BSB Business Services Training Package Version 1.0. |
Application
This unit describes the skills and knowledge required to use ethical behaviour when dealing with sensitive and confidential information in a legal environment.
It applies to individuals who provide services to support legal practitioners, while under supervision. This unit underpins all units of competency in the Legal Services stream.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Unit Sector
Administration – Legal Services Administration
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
Elements describe the essential outcomes. |
Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Work within accepted codes of conduct |
1.1 Submit work for review and approval by the legal practitioner who delegated the task/s 1.2 Keep paperwork up to date and forward reports on the progress of matter/s to clients regularly according to instructions and relevant legislation 1.3 Ensure contact with the opposing party in legal disputes occurs only under the specific direction of the legal practitioner responsible for the matter 1.4 Promptly communicate conflict of interest or potential conflict of interest in a legal matter to the legal practitioner responsible for the matter 1.5 Treat clients and fellow workers with respect 1.6 Take care to behave with honesty and integrity at all times 1.7 Direct trust account monies to legal practitioner for receipt |
2. Follow confidentiality procedures |
2.1 Assess information with regard to what is and what is not disclosable 2.2 Use discretion and judgement in all communications 2.3 Discuss client-related matters only within the confines of the practice and with appropriate personnel |
3. Follow security procedures |
3.1 Appropriately store and secure file related information, including electronically stored information 3.2 Hold discussions relating to client matters in a private location 3.3 Ensure all documents/exhibits relating to a file are locked away securely after use according to a firm’s policies and procedures 3.4 Ensure all materials required by legislation to be stored for certain periods of time are clearly labelled and stored securely according to a firm’s policies and procedures |
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill |
Performance Criteria |
Description |
Reading |
1.2, 2.1, 3.3, 3.4 |
|
Writing |
1.1, 1.2, 3.4 |
|
Oral Communication |
1.4, 2.3, 3.2 |
|
Navigate the world of work |
1.2, 1.3, 1.4, 2.1-2.3, 3.2, 3.3, 3.4 |
|
Interact with others |
1.1, 1.3, 1.5, 1.6, 2.2, 2.3, 3.2 |
|
Get the work done |
1.1, 1.2, 1.4, 1.7, 3.1, 3.3, 3.4 |
|
Unit Mapping Information
Code and title current version |
Code and title previous version |
Comments |
Equivalence status |
BSBLEG304 Apply the principles of confidentiality and security within the legal environment |
BSBLEG304A Apply the principles of confidentiality and security within the legal environment |
Updated to meet Standards for Training Packages |
Equivalent unit |
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10