Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Influence organisational culture

1.1 Undertake a strategic review of organisational culture to establish existing attitudes to change and identify key issues for action

1.2 Identify, support and actively promote the strategic advantages of ongoing change for individuals, groups and the organisation to foster commitment to workplace change

1.3 Embed the acceptance of new ideas and management methods and challenges to existing practices and structures in managerial practice and decision making

1.4 Embed change management activities and related performance indicators for managers in organisational strategies, policies and plans as an ongoing requirement

1.5 Recruit, develop and deploy staff with a range of attributes that are reflective of a diverse workforce to maximise the organisation's strategic advantage in dealing with change

1.6 Embed learning and development opportunities for managing change in induction and professional development

2. Anticipate change

2.1 Identify the likelihood of significant change for the organisation through strategic networking and ongoing consideration of factors impacting upon the community, the industry, the organisation or within the external environment

2.2 Consult key stakeholders in identifying external drivers for change, and analyse likely change in relation to its potential effect on organisational purpose, functions, structure, strategic objectives and the people in the organisation

2.3 Undertake early planning with managers, human resource personnel and staff to ensure maximum lead time and support for those likely to be affected by change, and to allow thoughtful, proactive responses to be generated

2.4 Anticipate and plan for resourcing challenges of both implementing and sustaining change in accordance with organisational policies, procedures guidelines and legislative requirements

3. Provide strategic leadership in change management

3.1 Formulate strategic priorities in consultation with key stakeholders in the organisation and the community, and set out a vision for the future that provides challenging but realistic objectives to address change and maximise outcomes

3.2 Research and use current best practice information on change management to ensure change is managed effectively for sustained positive outcomes

3.3 Use leadership strategies to assist others to deal with ambiguity and to be creative and innovative in their approaches to dealing with change

3.4 Design strategies to address the transition from present to future arrangements and provide guidance for dealing with ambiguity in roles, functions, organisational priorities or structures

3.5 Monitor organisational culture, business outcomes and client feedback and identify and celebrate positive achievements in accordance with organisational policy

Skill 

Performance 

Criteria 

Description 

Reading

1.1, 3.2

• Sources, evaluates and critiques ideas and information from a range of complex texts

Writing

1.6, 3.1

• Develops texts dealing with complex concepts using specialised and detailed language to convey strategy context, intent and organisational requirements

Navigate the world of work

2.4, 3.1

• Leads planning and resource allocation processes which are in accordance with organisational policies and procedures and legal requirements

Interact with others

2.2, 3.1

• Plays a lead role in situations requiring effective collaboration, demonstrating high-level influencing skills, focusing and shaping awareness, and engaging and motivating others

Get the work done

1.1-1.6, 2.1, 2.3, 2.4, 3.2-3.5

• Accepts responsibility for planning and sequencing complex tasks and workload
• Monitors progress of plans and agreed outcomes
• Systematically gathers and analyses relevant information and evaluates options to inform decisions about complex organisational strategies

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBLDR805 Lead and influence change

Not applicable

New unit

No equivalent unit

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.