Unit of competency details

BSBINN601 - Lead and manage organisational change (Release 1)

Summary

Releases:
ReleaseStatusRelease date
1 1 (this release)Current 25/Mar/2015

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes and is equivalent to BSBINN601B - Manage organisational changeUpdated to meet Standards for Training Packages Edits to clarify intent of Performance Criteria Title change 24/Mar/2015


Training packages that include this unit

CodeTitleSort Table listing Training packages that include this unit by the Title columnRelease
ICT - Information and Communications TechnologyInformation and Communications Technology 1.0-3.1 
HLT - HealthHealth 2.0-3.1 
FWP - Forest and Wood Products Training PackageForest and Wood Products Training Package 1.0-2.0 
FNS - Financial Services Training PackageFinancial Services Training Package 1.0-2.1 
CUA - Creative Arts and Culture Training PackageCreative Arts and Culture Training Package 2.0 
CHC - Community ServicesCommunity Services 2.0-3.0 
BSB - Business Services Training PackageBusiness Services Training Package 1.0-2.0 

Qualifications that include this unit

CodeTitleSort Table listing Qualifications that include this unit by the Title columnRelease
ICT60415 - Advanced Diploma of Information Technology Project ManagementAdvanced Diploma of Information Technology Project Management 
ICT60315 - Advanced Diploma of Information Technology Business AnalysisAdvanced Diploma of Information Technology Business Analysis 
ICT60115 - Advanced Diploma of Information TechnologyAdvanced Diploma of Information Technology 1-2 
HLT60113 - Advanced Diploma of Aboriginal and/or Torres Strait Islander Health CareAdvanced Diploma of Aboriginal and/or Torres Strait Islander Health Care 4-5 
FWP60116 - Advanced Diploma of Forest Industry SustainabilityAdvanced Diploma of Forest Industry Sustainability 
FNS60615 - Advanced Diploma of Banking Services ManagementAdvanced Diploma of Banking Services Management 1-3 
FNS51515 - Diploma of Credit ManagementDiploma of Credit Management 1-2 
CUA60615 - Advanced Diploma of Screen and MediaAdvanced Diploma of Screen and Media 
CUA60515 - Advanced Diploma of Music IndustryAdvanced Diploma of Music Industry 
CUA60315 - Advanced Diploma of Graphic DesignAdvanced Diploma of Graphic Design 
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Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080307 Organisation Management  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080307 Organisation Management  30/Jul/2015 
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Unit Of competency

Modification History

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Application

This unit describes skills and knowledge required to determine strategic change requirements and opportunities; and to develop, implement and evaluate change management strategies.

It applies to managers with responsibilities that extend across the organisation or across significant parts of a large organisation. They may have a dedicated role in human resources management, human resources development, or work in a strategic policy or planning area.

The unit takes a structured approach to change management and applies to people with considerable work experience and organisational knowledge.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Creativity and innovation – innovation

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Identify change requirements and opportunities

1.1 Identify strategic change needs through an analysis of organisational objectives

1.2 Review existing policies and practices against strategic objectives to identify where changes are required

1.3 Monitor the external environment to identify events or trends that impact on the achievement of organisational objectives

1.4 Identify major operational change requirements due to performance gaps, business opportunities or threats, or management decisions

1.5 Review and prioritise change requirements or opportunities with relevant managers

1.6 Consult stakeholders, specialists and experts to assist in the identification of major change requirements and opportunities

2 Develop change management strategy

2.1 Undertake cost-benefit analysis for high priority change requirements and opportunities

2.2 Undertake risk analysis and apply problem solving and innovation skills to identify barriers to change and agree and record mitigation strategies

2.3 Develop change management project plan

2.4 Obtain approvals from relevant authorities to confirm the change management process

2.5 Assign resources to the project and agree reporting protocols with relevant managers

3 Implement change management strategy

3.1 Develop communication or education plan, in consultation with relevant groups and individuals, to promote the benefits of the change to the organisation and to minimise loss

3.2 Arrange and manage activities to deliver the communication or education plans to relevant groups and individuals

3.3 Consult with relevant groups and individuals for input into the change process

3.4 Identify and respond to barriers to the change according to risk management plans

3.5 Action interventions and activities set out in project plan according to project timetable

3.6 Activate strategies for embedding the change

3.7 Conduct regular evaluation and review and modify project plan where appropriate to achieve change program objectives

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill 

Performance 

Criteria 

Description 

Reading

1.1, 1.2, 2.1, 2.2

  • Interprets detailed information that may deal with complex ideas related to issues both within and outside the workplace context

Writing

2.1, 2.2, 2.3, 2.4, 3.1

  • Uses clear and precise language to develop information about objectives, requirements, activities and recommendations
  • Develops complex plans and strategies in appropriate format for the audience and purpose

Oral Communication

1.6, 2.2, 2.4, 2.5, 3.3

  • Discusses and seeks information using appropriate structure and language for the particular audience
  • Uses questioning and active listening to clarify or confirm understanding

Numeracy

2.1, 2.3, 2.3

  • Interprets, analyses and presents numeric/financial information in complex documents

Navigate the world of work

1.1-1.6, 2.4, 2.5, 3.1, 3.2

  • Takes a lead role in the development of organisational strategic goals and associated roles and responsibilities

Interact with others

1.5, 1.6, 2.4, 2.5, 3.1-3.3

  • Uses a variety of communication tools and strategies to build and maintain effective working relationships
  • Uses inclusive and collaborative techniques to seek feedback, negotiate and consult with a range of stakeholders

Get the work done

1.1-1.5, 2.1-2.5, 3.1, 3.2, 3.4-3.7

  • Plans, organises and implements activities required to achieve strategic priorities and outcomes, including consulting with others and sequencing events to minimise uncertainty for staff
  • Uses problem-solving skills to identify and analyse issues or barriers, and develop responses
  • Develops new and innovative ideas through exploration and lateral thinking

Unit Mapping Information

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBINN601 Lead and manage organisational change

BSBINN601B Manage organisational change

Updated to meet Standards for Training Packages

Edits to clarify intent of Performance Criteria

Title change

Equivalent unit

Links

Companion volumes available from the IBSA website: http://www.ibsa.org.au/companion_volumes - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

 

Assessment requirements

Modification History

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

Performance Evidence

Evidence of the ability to:

  • analyse and interpret information about the organisation’s internal and external environment and consult with stakeholders to identify requirements and opportunities for changes that support organisational objectives
  • prioritise opportunities for changes with input from managers
  • develop a change management project plan for the priority changes incorporating resource requirements, risk management and timelines
  • develop strategies to communicate or educate the changes and embed them
  • obtain approvals and agree reporting protocols with relevant managers and implement the plan including addressing barriers to change
  • review and evaluate the change management project plan and modify as needed to achieve objectives.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

  • explain the change management process or cycle and strategies for communicating and embedding change
  • explain how organisational behaviour and the external environment can impact on change strategies
  • describe the components of a change management project plan
  • list potential barriers to change and explain possible strategies to address barriers.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the creativity and innovation and include access to:

  • workplace documentation and resources
  • office equipment, materials and software packages
  • case studies or, where available, real situations
  • interaction with others.

Assessors must satisfy NVR/AQTF assessor requirements.

Links

Companion volumes available from the IBSA website: http://www.ibsa.org.au/companion_volumes - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

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