Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Identify and source information needs

1.1 Determine and locate information required by teams

1.2 Acquire and review information held by the organisation to determine suitability, accessibility, currency and reliability according to organisational policies

2 Collect, analyse and report information

2.1 Collect information, which is adequate and relevant to the needs of teams, in a timely manner

2.2 Ensure information is in a format suitable for analysis, interpretation and dissemination

2.3 Analyse information to identify and report relevant trends and developments in terms of the needs for which it was acquired

3 Implement information systems

3.1 Implement management information systems effectively to store, retrieve and regularly review data for decision making purposes

3.2 Use technology available in the work area to manage information effectively

3.3 Submit recommendations for improving the information system to designated persons and/or groups

4 Prepare for information system changes

4.1 Collect information about information system future needs in consultation with colleagues, including those who have a specialist role in resource management

4.2 Ensure estimates of information system future needs reflect the organisation’s business plans, and customer and supplier requirements

4.3 Support proposals to secure resources by clearly presenting submissions that describe realistic options, benefits, costs and outcomes

4.4 Prepare team members to work with new technology and information system changes

Skill 

Performance 

Criteria 

Description 

Reading

1.1, 1.2, 2.1, 2.2, 2.3, 3.1, 3.2, 3.3, 4.1, 4.2, 4.3, 4.4

• Critically analyses complex documentation from a variety of sources and consolidates information relating to specific criteria to determine requirements

Writing

1.2, 2.1, 2.3, 3.1, 3.3, 4.1, 4.2, 4.3, 4.4

• Develops material for a specific audience using clear and detailed language in order to convey explicit information, requirements and recommendations

Oral Communication

1.1, 3.3, 4.1, 4.3, 4.4

• Uses active listening and questioning and reading of verbal and non-verbal signals to convey and clarify information and to confirm understanding

Numeracy

4.1-4.3

• Selects from and uses a variety of developing mathematical and problem solving strategies to ensure estimates of information reflect the business plan and staff requirements

Navigate the world of work

1.2

• Takes responsibility for following policies, procedures and legislative requirements and identifies organisational implications of new legislation or regulation

Interact with others

1.1, 3.3, 4.1, 4.3, 4.4

• Selects and uses appropriate conventions and protocols when communicating with clients and co-workers in a range of work contexts
• Cooperates with others and contributes to work practices where joint outcomes are expected and deadlines are to be met

Get the work done

1.1, 1.2, 2.1, 2.3, 3.1, 3.2, 4.1, 4.2

• Takes responsibility for planning, sequencing and prioritising tasks and own workload for efficiency and effective outcomes
• Contributes to continuous improvement of current work practices by applying basic principles of analytical thinking
• Uses familiar digital technologies and systems to access, enter, present and communicate data and information

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBINM401 Implement workplace information system

BSBINM401A Implement workplace information system

Updated to meet Standards for Training Packages

Equivalent unit

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.