Unit of competency
Modification History
Release |
Comments |
Release 1 |
This version first released with BSB Business Services Training Package Version 1.0. |
Application
This unit describes the skills and knowledge required to manage Australian staff working in other countries including planning for offshore work, supporting expatriate staff and arranging for the repatriation of expatriate staff.
It applies to individuals working in a managerial role who direct the work of others working in any industry context and with teams of variable sizes.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Unit Sector
Workforce Development – Human Resource Management
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
Elements describe the essential outcomes. |
Performance criteria describe the performance needed to demonstrate achievement of the element. |
1 Plan for offshore work |
1.1 Review type of work to be conducted offshore and record roles, tasks and responsibilities of team members 1.2 Research cultural, linguistic and regulatory differences of offshore work site 1.3 Evaluate Australian and host country taxation law as it affects offshore work 1.4 Review and select options for employment contracts and remuneration arrangements 1.5 Develop selection procedures ensuring employee adaptability 1.6 Create team and individual work plans and timeframes 1.7 Ensure that necessary work permits, visas and immunisations are obtained and that travel and accommodation arrangements are made 1.8 Plan for required technology and equipment for offshore team |
2 Support expatriate staff to achieve goals |
2.1 Arrange for the provision of cultural awareness training and orientation to new work site and living situation 2.2 Provide relevant organisational information and clarify performance expectations 2.3 Establish clear procedures for open and honest communication 2.4 Manage team dynamics and support team performance 2.5 Review individual and group performance and provide development opportunities 2.6 Assist in the management of conflict and address disputes and grievances 2.7 Recognise and reward contributions of team members |
3 Arrange and evaluate repatriation |
3.1 Support staff to plan for repatriation 3.2 Assign work roles and responsibilities to returning staff 3.3 Provide mentoring through transition following return to Australia 3.4 Evaluate effectiveness of management strategies and support for expatriated staff |
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill |
Performance Criteria |
Description |
Reading |
1.1-1.4, 2.5, 3.4 |
|
Writing |
1.1-1.8, 2.1, 2.3, 2.5, 3.4 |
|
Oral Communication |
2.1, 2.2, 2.4, 2.5, 2.6, 2.7, 3.1, 3.2, 3.3 |
|
Numeracy |
1.3, 1.4 |
|
Navigate the world of work |
1.1, 1.2, 1.3, 1.5, 2.3, 3.2 |
|
Interact with others |
2.1, 2.3-2.7, 3.1-3.3 |
|
Get the work done |
1.1, 1.2, 1.4-1.8, 2.2, 2.4-2.7, 3.1, 3.4 |
|
Unit Mapping Information
Code and title current version |
Code and title previous version |
Comments |
Equivalence status |
BSBHRM511 Manage expatriate staff |
BSBHRM511A Manage expatriate staff |
Updated to meet Standards for Training Packages |
Equivalent unit |
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10