Release 

Comments 

Release 2

This version released with BSB Business Services Training Package Version 2.0

Version created to clarify assessment conditions

Release 1

This version first released with BSB Business Services Training Package Version 1.0

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Analyse ideas for communication to others

1.1 Distil key themes, messages and positions to aid in clarity of thought and presentation

1.2 Reflect on different ways of communicating ideas for different purposes and to different people

1.3 Identify the enabling skills and attributes of individuals who can effectively participate in discussions about ideas

2. Provoke response and reaction

2.1 Explore and use different techniques to engage, fascinate and involve others in the process of communication and exchange

2.2 Explore the ways that storytelling can be used to communicate ideas

2.3 Create innovative approaches to different communication challenges

2.4 Be prepared to take risks in the way ideas are presented

2.5 Identify specific ways to provoke and encourage response in particular individuals or groups

3. Debate and discuss ideas

3.1 Present and argue substantiated positions on ideas

3.2 Be open to critical analysis of own ideas and to the ideas of others

3.3 Identify and participate in conversations that challenge and explore different concepts and approaches and generate new ideas

3.4 Respond to questions about ideas with confidence and relevant information

3.5 Reflect on and appraise the views of others, and use to refine ideas and to embrace new ideas

Skill 

Performance 

Criteria 

Description 

Learning

3.5

• Considers opinions of others to improve and enhance own learning

Oral Communication

2.1, 3.1, 3.2, 3.3, 3.4

• Articulates ideas and requirements clearly and creatively using techniques appropriate to audience and environment
• Participates in a verbal exchange of ideas and elicits the view and opinions of others by listening and questioning
• Uses a range of persuasive responses and makes comparisons which show an understanding of topics and concepts

Interact with others

2.1, 2.2, 2.3

• Demonstrates sophisticated control over oral, visual and/or written formats, drawing on a range of communication practices to achieve goals

Get the work done

1.1, 1.2, 1.3, 2.1, 2.2, 2.3, 2.4, 2.5, 3.3, 3.5

• Recognises opportunities to develop and apply new ideas and select ideas for implementation
• Considers key themes and ideas to be explored and identifies ways to respond to and use diverse perspectives
• Uses features and functions of digital tools and technologies to store and present information

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBCRT401 Articulate, present and debate ideas

Release 2

BSBCRT401 Articulate, present and debate ideas

Release 1

Updated to clarify assessment conditions

Equivalent unit

Release 

Comments 

Release 2

This version released with BSB Business Services Training Package Version 2.0

Version created to clarify assessment conditions

Release 1

This version first released with BSB Business Services Training Package Version 1.0