Modification History
Release |
Comments |
Release 1 |
This version first released with BSB07 Business Training Package version 6.0. Revised unit. Required knowledge updated to incorporate current Australian Standards. Replaces BSBCON601A Develop and maintain business continuity plans |
Unit Descriptor
This unit describes the performance outcomes, skills and knowledge required to work within the business continuity framework to develop and implement business continuity plans in order for an organisation to manage risk and ensure business resilience when faced with a disruptive event.
Application of the Unit
This unit is for individuals working in positions of authority who are approved to implement change across the division, business area, program area or project area.
This unit addresses the knowledge and processes necessary to develop and maintain business continuity requirements. Business continuity awareness and planning help the organisation to identify barriers and/or interruptions, and to determine how the organisation will achieve critical business objectives (even at diminished capacity) until full functionality is restored.
The focus is on risk and vulnerability assessment, business impact assessments, and business continuity and communication plans.
Licensing/Regulatory Information
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Pre-Requisites
Not applicable.
Employability Skills Information
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
Element |
Performance Criteria |
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
1. Conduct risk and vulnerability assessments |
1.1 Identify the relationship between corporate risk and the organisation’s business continuity management framework 1.2 Analyse and determine internal and external risk context by collecting information that relates to the organisation’s priorities, operations and environment 1.3 Analyse and identify potential internal and external sources of disruption to the organisation’s priorities, operations and environment |
2. Develop and report on the business impact assessment/s |
2.1 Identify the organisation’s critical business functions and their dependencies and interdependencies , and analyse and evaluate risks through the business impact assessment/s 2.2 Develop risk and disruption scenarios through the business impact assessment/s 2.3 Validate risk and disruption scenarios through the business impact assessment/s 2.4 Analyse, validate and report on the outcomes of the business impact assessment/s to management |
3. Develop, implement and report on risk treatments |
3.1 Develop and implement risk treatments 3.2 Participate in risk treatment review 3.3 Report on risk treatment review to management and relevant appropriate personnel 3.4 Update risk treatment review in line with feedback provided by relevant personnel |
4. Determine interdependencies and develop response strategies |
4.1 Develop the organisation’s emergency response, continuity and recovery strategies 4.2 Consult and seek endorsement on the organisation’s emergency response, continuity and recovery strategies from management and other appropriate personnel 4.3 Identify and manage synergies and conflicts in resource availability and access in conjunction with management 4.4 Coordinate the organisation’s emergency response, continuity and recovery strategies |
5. Establish the business continuity plan |
5.1 Consult relevant personnel and seek support for the development of the organisation’s business continuity plan/s 5.2 Ensure content of business continuity plan is comprehensive and meets, where applicable, the requirements of regulations, standards, industry practice and geographical dispersion 5.3 Document and analyse feedback received through consultation and finalise business continuity plan 5.4 Demonstrate accountability for the organisation’s business continuity plan/s |
6. Establish the communication plan within the organisation’s planning framework |
6.1 Identify stakeholders and determine objective and scope of communication plan for periods before, during and after disruptions occur 6.2 Determine organisation’s communication capabilities in line with objectives and scope, and identify gaps and options for meeting shortfalls 6.3 Develop and implement across the organisation, appropriate risk and incident monitoring, reporting and escalation processes |
7. Deliver business continuity professional development activities |
7.1 Promote the application of the business continuity management framework and plan to all relevant personnel on an ongoing basis 7.2 Provide staff with appropriate information relating to the cyclical review process of the business continuity management plan 7.3 Conduct business continuity management plan exercises in line with the organisation’s policies and procedures 7.4 Conduct post exercise debriefs, complete post exercise reviews and update business continuity strategies and plans as required 7.5 Manage and record staff learning and development in relation to the business continuity management framework in accordance with organisational requirements, and framework policies and procedures 7.6 Report on the outcomes of staff learning and development, and business continuity framework exercises to relevant personnel |
Required Skills and Knowledge
This section describes the skills and knowledge required for this unit.
Required skills
- analytical skills to analyse relevant workplace information and data, and to make observations and connections between workplace tasks and interactions in relation to people, activities, equipment, environment and systems
- communication, teamwork and leadership skills to:
- read and interpret an organisation’s reports, policies and procedures in order to develop business continuity management plan/s
- effectively communicate and work with a diverse range of individuals at all levels during and after a disruptive event
- effectively negotiate the trust and confidence of colleagues and stakeholders
- effectively undertake detailed business impact assessment activities across the spectrum of the organisation’s stakeholders
- information technology skills to effectively respond to information technology issues
- initiative and enterprise skills to generate a range of options in response to a disruptive event
- planning and organisational skills to participate in or to establish the organisation’s improvement and planning processes
- presentation skills to develop and present reports or presentations that deal with complex ideas and concepts, and to articulate information and ideas clearly
- research skills to undertake the necessary background research for risk and vulnerability assessment, business impact assessment and business continuity plan
- risk management and project planning skills to effectively develop and execute potentially complex business continuity planning strategies and plans
- stress management skills to work effectively and positively under the pressure of a major incident or situation within the workplace.
Required knowledge
- AS/NZS ISO 31000:2009 Risk Management - Principles and Guidelines
- Australian/New Zealand Standard Handbook AS/NZS 50:50 2010 Business Continuity: managing disruption related risk
- organisation’s policies and procedures, including business continuity strategies
- overall operations of the organisation, including existing data and information systems, paper and digital recordkeeping systems
- past and current internal, external and industry disruptions
- relevant legislation and regulations that impact on business continuity, such as OHS, environment, duty of care, contract, company, freedom of information, industrial relations, emergency management, privacy and confidentiality, due diligence, records management
- types of available insurance, what is required and insurance providers in relation to business continuity planning
- types of available recoverable services.
Evidence Guide
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit |
Evidence of the following is essential:
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Context of and specific resources for assessment |
Assessment must ensure:
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Method of assessment |
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
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Guidance information for assessment |
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended. |
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Corporate risk may include: |
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Organisations may include: |
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Risk may include: |
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Critical business functions may include: |
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Dependencies may include: |
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Interdependencies may include: |
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Business impact assessment/s may include: |
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Disruption scenarios may include: |
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Management may include: |
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Risk treatment may include: |
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Emergency response strategies may include: |
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Continuity strategies may include: |
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Recovery strategies may include: |
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Resources may include: |
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Business continuity plan/s may include: |
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Stakeholders may include: |
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Communication plan may include: |
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Exercises may include: |
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Unit Sector(s)
Industry Capability – Continuity