Modification History
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Release |
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Release 2 |
New release of this Qualification released with version 6 of BSB07 Business Services Training Package. Outdated advice removed Unit codes updated:
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Description
Descriptor
This qualification reflects the role of individuals who use well-developed skills and a broad knowledge base in a wide variety of contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
Job Roles
- Administrator
- Project Officer.
Pathways Information
Qualification Pathways
Entry requirements
There are no entry requirements for this qualification.
Pathways into the qualification
Preferred pathways for candidates considering this qualification include:
- BSB30107 Certificate III in Business or other relevant qualification/s
OR
- with vocational experience assisting in a range of environments providing administrative or operational support to individuals and/or teams but without a formal business qualification.
Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:
- Accounts Clerk
- Customer Service Advisor
- Clerk
- E-business Practitioner
- Legal Receptionist
- Medical Receptionist
- Office Administration Assistant
- Student Services Officer
- Word Processing Operator.
This breadth of expertise would equate to the competencies required to undertake this qualification.
Pathways from the qualification
After achieving this qualification candidates may undertake:
- a range of Diploma level qualifications within the BSB07 Business Services Training Package, or other Training Packages.
Licensing/Regulatory Information
Licensing , Legislative , Regulatory or Certification Considerations
There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit.
Entry Requirements
Not applicable.
Employability Skills Summary
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EMPLOYABILITY SKILLS QUALIFICATION SUMMARY |
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The following table contains a summary of the Employability Skills required by industry for this qualification. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options. |
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Employability Skill |
Industry /enterprise requirements for this qualification include : |
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Communication |
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Teamwork |
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Problem-solving |
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Initiative and enterprise |
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Planning and organising |
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Self-management |
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Learning |
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Technology |
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Packaging Rules
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Total number of units = 10 1 core unit plus 9 elective units 5 elective units must be selected from the elective units listed below. The remaining 4 elective units may be selected from the elective units listed below, or any currently endorsed Training Package or accredited course at the same qualification level. If not listed below, 1 unit may be selected from either a Certificate III or Diploma qualification. Elective units must be relevant to the work outcome, local industry requirements and the qualification level. Where the packaging of this qualification meets the rules of a specialist qualification at this level, then the specialist qualification and not the generic qualification must be awarded. Core units Occupational Health and Safety BSBOHS407A Monitor a safe workplace Elective units Customer Service BSBCUS401B Coordinate implementation of customer service strategies BSBCUS402B Address customer needs BSBCUS403B Implement customer service standards Continuity BSBCON401A Work effectively in a business continuity context E-Business BSBEBU401A Review and maintain a website Financial Administration BSBFIA402A Report on financial activity General Administration BSBADM405B Organise meetings BSBADM409A Coordinate business resources Innovation BSBINN301A Promote innovation in a team environment Intellectual Property BSBIPR401A Use and respect copyright BSBIPR402A Protect and use new inventions and innovations BSBIPR403A Protect and use brands and business identity BSBIPR404A Protect and use innovative designs BSBIPR405A Protect and use intangible assets in small business Interpersonal Communication BSBCMM401A Make a presentation IT Analysis and Design BSBITA401A Design databases IT Support BSBITS401B Maintain business technology IT Use BSBITU401A Design and develop complex text documents BSBITU402A Develop and use complex spreadsheets BSBITU404A Produce complex desktop published documents Learning and Development BSBLED401A Develop teams and individuals Marketing BSBMKG413A Promote products and services BSBMKG414B Undertake marketing activities Project Management BSBPMG510A Manage projects Recordkeeping BSBRKG402B Provide information from and about records Relationship Management BSBREL401A Establish networks Research BSBRES401A Analyse and present research information Risk Management BSBRSK401A Identify risk and apply risk management processes Sustainability BSBSUS301A Implement and monitor environmentally sustainable work practices Writing BSBWRT401A Write complex documents |
