Training package details

BSB07 - Business Services Training Package (Release 9.0)

Summary

Releases:
ReleaseStatusRelease dateApproval process
9.0 (this release)Current 28/Aug/2013NSSC process (Endorsement date: 15/Aug/2013)
(View details for release 8.1) Replaced13/Apr/2013 ISC upgrade (Approval date: 12/Apr/2013)
(View details for release 8.0) Replaced18/Mar/2013 NSSC process (Endorsement date: 28/Feb/2013)
(View details for release 7.0) Replaced18/Dec/2012 NSSC process (Endorsement date: 05/Dec/2012)
(View details for release 6.0) Replaced28/Nov/2011 NSSC process (Endorsement date: 26/Oct/2011)
(View details for release 5.0) Replaced10/Mar/2009 NSSC process (Endorsement date: 31/Dec/2007)

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes BSB01 - Business Services Training Package (Superseded by BSB07)Business Services Training Package. 10/Mar/2009

Industry skills council

Organisation:
Innovation and Business Industry Skills Council 
Group name:
Innovation & Business Skills Australia 
Job title:
 
Phone:
+61 3 9815 7000 
Mobile:
 
Fax:
+61 3 9815 7001 
Address:
Level 11
176 Wellington Parade
East Melbourne VIC 3002 

Qualifications

 CodeTitleUsageRelease

Toggle visibility of information in grouping for 'Qualification Level: Certificate I'Qualification Level: Certificate I

 BSB10112 - Certificate I in BusinessCertificate I in Business Current

Toggle visibility of information in grouping for 'Qualification Level: Certificate II'Qualification Level: Certificate II

 BSB20211 - Certificate II in Customer ContactCertificate II in Customer Contact Current
 BSB20112 - Certificate II in BusinessCertificate II in Business Current

Toggle visibility of information in grouping for 'Qualification Level: Certificate III'Qualification Level: Certificate III

 BSB31112 - Certificate III in Business Administration (Medical)Certificate III in Business Administration (Medical) Current
 BSB30211 - Certificate III in Customer ContactCertificate III in Customer Contact Current
 BSB30507 - Certificate III in Business Administration(International Education)Certificate III in Business Administration(International Education) Current
 BSB30612 - Certificate III in International TradeCertificate III in International Trade Current
 BSB30112 - Certificate III in BusinessCertificate III in Business Current
 BSB30412 - Certificate III in Business AdministrationCertificate III in Business Administration Current
 BSB30712 - Certificate III in Work Health and SafetyCertificate III in Work Health and Safety Current
 BSB30912 - Certificate III in Business Administration (Education)Certificate III in Business Administration (Education) Current
 BSB30807 - Certificate III in RecordkeepingCertificate III in Recordkeeping Current
 BSB31012 - Certificate III in Business Administration (Legal)Certificate III in Business Administration (Legal) Current
 BSB30307 - Certificate III in Micro Business OperationsCertificate III in Micro Business Operations Current

Toggle visibility of information in grouping for 'Qualification Level: Certificate IV'Qualification Level: Certificate IV

 BSB40507 - Certificate IV in Business AdministrationCertificate IV in Business Administration Current
 BSB40610 - Certificate IV in Business SalesCertificate IV in Business Sales Current
 BSB40107 - Certificate IV in AdvertisingCertificate IV in Advertising Current
 BSB40907 - Certificate IV in GovernanceCertificate IV in Governance Current
 BSB40407 - Certificate IV in Small Business ManagementCertificate IV in Small Business Management Current
 BSB41513 - Certificate IV in Project Management PracticeCertificate IV in Project Management Practice Current
 BSB40212 - Certificate IV in BusinessCertificate IV in Business Current
 BSB40812 - Certificate IV in Frontline ManagementCertificate IV in Frontline Management Current
 BSB41807 - Certificate IV in Unionism and Industrial RelationsCertificate IV in Unionism and Industrial Relations Current
 BSB41013 - Certificate IV in Human ResourcesCertificate IV in Human Resources Current
 BSB41107 - Certificate IV in International TradeCertificate IV in International Trade Current
 BSB40312 - Certificate IV in Customer ContactCertificate IV in Customer Contact Current
 BSB41307 - Certificate IV in MarketingCertificate IV in Marketing Current
 BSB41910 - Certificate IV in Business (Governance)Certificate IV in Business (Governance) Current
 BSB40110 - Certificate IV in Legal ServicesCertificate IV in Legal Services Current
 BSB41707 - Certificate IV in RecordkeepingCertificate IV in Recordkeeping Current
 BSB40707 - Certificate IV in FranchisingCertificate IV in Franchising Current
 BSB41607 - Certificate IV in PurchasingCertificate IV in Purchasing Current
 BSB41412 - Certificate IV in Work Health and SafetyCertificate IV in Work Health and Safety Current

Toggle visibility of information in grouping for 'Qualification Level: Diploma'Qualification Level: Diploma

 BSB51507 - Diploma of PurchasingDiploma of Purchasing Current
 BSB51807 - Diploma of Unionism and Industrial RelationsDiploma of Unionism and Industrial Relations Current
 BSB50110 - Diploma of Legal ServicesDiploma of Legal Services Current
 BSB51707 - Diploma of RecordkeepingDiploma of Recordkeeping Current
 BSB51312 - Diploma of Work Health and SafetyDiploma of Work Health and Safety Current
 BSB51607 - Diploma of Quality AuditingDiploma of Quality Auditing Current
 BSB50507 - Diploma of FranchisingDiploma of Franchising Current
 BSB51207 - Diploma of MarketingDiploma of Marketing Current
 BSB50710 - Diploma of Business (Governance)Diploma of Business (Governance) Current
 BSB51107 - Diploma of ManagementDiploma of Management Current
 BSB50311 - Diploma of Customer ContactDiploma of Customer Contact Current
 BSB50407 - Diploma of Business AdministrationDiploma of Business Administration Current
 BSB50807 - Diploma of International BusinessDiploma of International Business Current
 BSB50613 - Diploma of Human Resources ManagementDiploma of Human Resources Management Current
 BSB50107 - Diploma of AdvertisingDiploma of Advertising Current
 BSB51413 - Diploma of Project ManagementDiploma of Project Management Current
 BSB50207 - Diploma of BusinessDiploma of Business Current

Toggle visibility of information in grouping for 'Qualification Level: Advanced Diploma'Qualification Level: Advanced Diploma

 BSB60612 - Advanced Diploma of Work Health and SafetyAdvanced Diploma of Work Health and Safety Current
 BSB60207 - Advanced Diploma of BusinessAdvanced Diploma of Business Current
 BSB60807 - Advanced Diploma of RecordkeepingAdvanced Diploma of Recordkeeping Current
 BSB60707 - Advanced Diploma of Project ManagementAdvanced Diploma of Project Management Current
 BSB60110 - Advanced Diploma of AdvertisingAdvanced Diploma of Advertising Current
 BSB60407 - Advanced Diploma of ManagementAdvanced Diploma of Management Current
 BSB60907 - Advanced Diploma of Management (HumanResources)Advanced Diploma of Management (HumanResources) Current
 BSB60507 - Advanced Diploma of MarketingAdvanced Diploma of Marketing Current

Skill sets

CodeSort Table listing the training package skill sets by the 'Code' columnTitleSort Table listing the training package skill sets by the 'Title' columnUsageReleaseSort Table listing the training package skill sets by the 'Release' column
BSBSS00001 - Aspiring Supervisor Skill SetAspiring Supervisor Skill Set Current
BSBSS00002 - Basic Contact Centre Operations Skill SetBasic Contact Centre Operations Skill Set Current
BSBSS00029 - Cloud Computing and Digital Skills for Business Skill SetCloud Computing and Digital Skills for Business Skill Set Current
BSBSS00003 - Copyright Skill SetCopyright Skill Set Current
BSBSS00004 - Design Fundamentals Skill SetDesign Fundamentals Skill Set Current
BSBSS00005 - Design Protection Skill SetDesign Protection Skill Set Current
BSBSS00028 - Energy Efficiency in Business Skill SetEnergy Efficiency in Business Skill Set Current
BSBSS00006 - Franchising Skill SetFranchising Skill Set Current
BSBSS00007 - Governance Induction Skill SetGovernance Induction Skill Set Current
BSBSS00008 - Innovation Leadership Skill SetInnovation Leadership Skill Set Current
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Units of competency

CodeSort Table listing the units of competency related to this training package. by the 'Code' columnTitleSort Table listing the units of competency related to this training package. by the 'Title' columnUsageReleaseSort Table listing the units of competency related to this training package. by the 'Release' column
BSBCON601B - Develop and maintain business continuity plansDevelop and maintain business continuity plans Current
BSBCON701A - Establish and review the business continuity management framework and strategiesEstablish and review the business continuity management framework and strategies Current
BSBCRT101A - Apply critical thinking techniquesApply critical thinking techniques Current
BSBCRT301A - Develop and extend critical and creative thinking skillsDevelop and extend critical and creative thinking skills Current
BSBCRT401A - Articulate, present and debate ideasArticulate, present and debate ideas Current
BSBCRT402A - Collaborate in a creative processCollaborate in a creative process Current
BSBCRT403A - Explore the history and social impact of creativityExplore the history and social impact of creativity Current
BSBCRT501A - Originate and develop conceptsOriginate and develop concepts Current
BSBCRT601A - Research and apply concepts and theories of creativityResearch and apply concepts and theories of creativity Current
BSBCUS201B - Deliver a service to customersDeliver a service to customers Current
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Imported units of competency

CodeTitleSort Table listing Imported units of competency by the 'Title' columnUsageReleaseSort Table listing Imported units of competency by the 'Release' columnBelongs to training package
CHCAD402D - Support the interests, rights and needs of clients within duty of care requirementsSupport the interests, rights and needs of clients within duty of care requirements CurrentCHC08 - Community Services Training Package
CHCCS405C - Identify and address specific client needsIdentify and address specific client needs CurrentCHC08 - Community Services Training Package
CHCCS407C - Operate referral proceduresOperate referral procedures CurrentCHC08 - Community Services Training Package
CHCCS412E - Deliver and develop client servicesDeliver and develop client services CurrentCHC08 - Community Services Training Package
CHCFAM504C - Respond to and contain critical incidentsRespond to and contain critical incidents CurrentCHC08 - Community Services Training Package
CHCINF505D - Meet statutory and organisation information requirementsMeet statutory and organisation information requirements CurrentCHC08 - Community Services Training Package
CHCORG501B - Facilitate workplace change and innovationFacilitate workplace change and innovation CurrentCHC08 - Community Services Training Package
CHCPOL403C - Undertake research activitiesUndertake research activities CurrentCHC08 - Community Services Training Package
CPPDSM4047A - Implement and monitor procurement processImplement and monitor procurement process CurrentCPP07 - Property Services Training Package
CPPWMT3044A - Identify wastes and hazardsIdentify wastes and hazards CurrentCPP07 - Property Services Training Package
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