Modification History
Release 1. Revised unit.
This unit replaces and is equivalent to AVIG2002A Work effectively in the aviation industry.
Unit Descriptor
This unit involves the skills and knowledge required to work effectively with others in the aviation industry including determining appropriate work roles, contributing to the planning of activities, working with others to complete activities and following work health and safety (WHS)/ occupational health and safety (OHS) procedures.
Licensing, legislative, regulatory or certification requirements are applicable to this unit.
Application of the Unit
Work must be carried out in accordance with workplace procedures and relevant International Air Transport Association (IATA), International Civil Aviation Organisation (ICAO), Civil Aviation Safety Authority (CASA) and other relevant regulatory requirements.
Work is performed under some supervision usually within a team environment.
Work involves the application of established procedures and appropriate interpersonal skills when working with others in the aviation industry.
Licensing/Regulatory Information
Refer to Unit Descriptor.
Pre-Requisites
Nil.
Employability Skills Information
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the required performance needed to demonstrate achievement of the element. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
1 |
Determine appropriate work roles within the aviation workplace |
1.1 |
Work instructions, performance requirements, workplace procedures and WHS/OHS requirements are considered when identifying work roles for each team member |
1.2 |
Contributions are made to the team to assist in determining appropriate work roles and responsibilities required to successfully and safely complete work activities |
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2 |
Contribute to planning the successful, safe and efficient outcome of a work activity |
2.1 |
Suggestions and information are contributed to assist the planning of work activities and to minimise delays to stakeholders |
2.2 |
Safety issues within an airport environment are identified and contributions are made to minimise risks to team members |
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3 |
Work with others in the aviation industry |
3.1 |
Correct aviation terminology relevant to the context of work being undertaken is used to communicate with stakeholders |
3.2 |
Contributions are made to assist in the safe and efficient completion of work activities |
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3.3 |
Within the scope of the job role, assistance is given to other team members to complete assigned tasks |
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3.4 |
Work tasks are completed in accordance with relevant aviation workplace procedures, industry rules and regulations |
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3.5 |
Factors affecting the efficient completion of a work task are identified and contributions are made to minimise the impact |
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3.6 |
Equipment is operated in accordance with manufacturer’s instructions, workplace policies and procedures, and WHS/OHS regulations |
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3.7 |
Within the scope of the job role, contributions are made to the team and supervisors to improve work practices and procedures |
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4 |
Follow WHS/OHS procedures within the aviation workplace |
4.1 |
Airport and workplace policies and procedures are understood and executed when dealing with accidents, fires and other emergencies |
4.2 |
Potential causes of incidents are identified and reported |
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4.3 |
Actions are taken to minimise safety risks to the public and airport personnel, and the risk of property damage |
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4.4 |
WHS/OHS procedures for controlling risks are known, followed and applied in day-to-day work activities |
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4.5 |
WHS/OHS procedures required for working around machinery and aircraft are correctly followed |
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4.6 |
Protective clothing is worn and protective equipment is correctly used in accordance with workplace procedures |
Required Skills and Knowledge
This describes the essential knowledge and skills and their level required for this unit. |
Required knowledge: |
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Required skills: |
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Evidence Guide
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package. |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include:
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Context of and specific resources for assessment |
Performance is demonstrated consistently over a period of time and in a suitable range of contexts within an aviation workplace Resources for assessment include:
In both real and simulated environments, access is required to:
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Method of assessment |
Assessment of knowledge must be conducted through written/oral assessments. Practical assessment must occur:
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Assessment for Passenger/Non-Passenger Screener and Checked Baggage Screener Roles |
Assessment must:
Assessment of knowledge must:
Practical assessment must:
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Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. |
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Work: |
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Customers may be: |
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Workplaces may comprise: |
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Work colleagues may include: |
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Personnel in work area may include: |
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Dependent on the type of organisation concerned and the local terminology used, workplace procedures may be referred to as: |
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Workplace hazards may include: |
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Workplace technology and equipment may include, but is not limited to: |
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Personal protective equipment may include: |
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Information/documents may include: |
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Applicable regulations and legislation may include: |
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Unit Sector(s)
Not applicable.
Competency Field
G – Teamwork