Modification History
Release |
Comment |
Release 1 |
Replaces AUR40105 Certificate IV in Automotive Management |
Description
This qualification covers the skills and knowledge required to perform management roles in an automotive retail, service and repair environment.
Job roles and employment outcomes
The Certificate IV in Automotive Management is intended to prepare new employees or recognise and develop existing workers who are performing management roles in the automotive retail, service and repair industry.
Job roles related to this qualification include:
- business manager
- sales manager
- customer service manager
- workplace manager
- parts manager
Application
This qualification is suitable for an Australian Apprenticeship pathway.
Pathways Information
Pathways into the qualification
Credit will be granted towards this qualification to those who have completed AUR30112 Certificate III in Automotive Administration, AUR31012 Certificate III in Automotive Sales or other relevant qualifications.
Pathways from the qualification
Further training pathways from this qualification include AUR50112 Diploma of Automotive Management or other relevant qualifications.
Licensing/Regulatory Information
There are no specific licences that relate to this qualification. However, some units in this qualification may have licensing or regulatory requirements, depending on the work context. Local regulations should be checked for details.
Entry Requirements
This qualification may be accessed by direct entry.
Employability Skills Summary
EMPLOYABILITY SKILLS QUALIFICATION SUMMARY |
|
The following table contains a summary of the employability skills as identified by the automotive industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options. |
|
Employability skill |
Industry/enterprise requirements for this qualification include: |
Communication |
|
Teamwork |
|
Problem solving |
|
Initiative and enterprise |
|
Planning and organising |
|
Self-management |
|
Learning |
|
Technology |
|
Packaging Rules
To be awarded this qualification, competency must be demonstrated in 10 units of competency, consisting of:
- 6 core units
plus
- 4 elective units of which:
- up to 4 elective units may be chosen from the elective units listed below
- up to 2 elective units may be chosen from a Certificate III qualification or above in this Training Package or another endorsed Training Package or accredited course, provided that the units chosen contribute to the vocational outcome of this qualification and do not duplicate the outcome of another unit chosen for the qualification.
Core units
Unit code |
Unit title |
Common - Sales and Marketing |
|
AURACA3003 |
Build customer relations |
Common - Electrical |
|
AURAEA4004 |
Manage environmental compliance in an automotive workplace |
Common - Management, Leadership and Supervision |
|
AURAMA3004 |
Maintain business image |
AURAMA4005 |
Manage complex customer issues |
Imported Units |
|
BSBSMB407A |
Manage a small team |
BSBWHS401A |
Implement and monitor WHS policies, procedures and programs to meet legislative requirements |
Elective units
Unit code |
Unit title |
Common - Administration |
|
AURAAA4002 |
Determine retail rates for work |
Common - Information Technology |
|
AURAKA3002 |
Adapt work processes to new technologies |
Common - Regulatory or Legal |
|
AURALA3001 |
Determine legal aspects of an automotive service and repair contract |
Common - Management, Leadership and Supervision |
|
AURAMA3003 |
Conduct information sessions |
Common - Quality |
|
AURAQA3003 |
Maintain quality systems |
Imported Units |
|
BSBITS401B |
Maintain business technology |
BSBSMB406A |
Manage small business finances |
BSBWOR401A |
Establish effective workplace relationships |
BSBWOR404B |
Develop work priorities |
FNSASIC302C |
Develop, present and negotiate client solutions |
TAEDEL404A |
Mentor in the workplace |
Custom Content Section
Not applicable.