Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Select and prepare resources

1.1 Select and use appropriate technology and software applications to produce required business documents

1.2 Select layout and style of publication according to information and organisational requirements

1.3 Ensure document design is consistent with company and/or client requirements, using basic design principles

1.4 Discuss and clarify format and style with person requesting document/publication

2. Design document

2.1 Identify, open and generate files and records according to task and organisational requirements

2.2 Design document to ensure efficient entry of information and to maximise presentation and appearance of information

2.3 Use a range of functions to ensure consistency of design and layout

2.4 Operate input devices within designated requirements

3. Produce document

3.1 Complete document production within designated timelines according to organisational requirements

3.2 Check document produced to ensure it meets task requirements for style and layout

3.3 Store document appropriately and save document to avoid loss of data

3.4 Use manuals, training booklets and/or help-desks to overcome basic difficulties with document design and production

4. Finalise document

4.1 Proofread document for readability, accuracy and consistency of language, style and layout prior to final output

4.2 Make any modifications to document to meet requirements

4.3 Name and store document in accordance with organisational requirements and exit application without data loss/damage

4.4 Print and present document according to requirements

Skill 

Performance 

Criteria 

Description 

Reading

2.1, 2.2, 3.2, 3.4, 4.1

• Recognises and interprets textual information from a range of sources to determine and adhere to requirements
• Applies strategies to self-correct and verify clarity and conformity of information

Writing

2.2, 2.3, 3.1, 4.2, 4.3

• Develops documents using required format, accurate spelling and grammar and terminology specific to requirements
• Organises content to support purposes and audience of material, using clear and logical language

Oral Communication

1.4

• Confirms requirements with relevant personnel using specific terminology and listening and questioning techniques

Navigate the world of work

1.2, 1.3, 2.1, 2.4, 3.1, 3.2, 4.2-4.4

• Recognises and follows explicit and implicit protocols and meets expectations associated with own role

Interact with others

1.4

• Selects and uses appropriate conventions and protocols when communicating in a range of familiar work contexts

Get the work done

1.1-1.3, 2.1-2.4, 3.1-3.4, 4.1-4.4

• Uses basic features and functions within applications to access, store, organise data and perform routine work tasks

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBITU306 Design and produce business documents

BSBITU306A Design and produce business documents

Updated to meet Standards for Training Packages

Equivalent unit

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.